Multi-Branch

One business. Multiple branches. One HQ.

Connect your shops to a central HQ account and get a unified view of the business — on your desk, and on your phone with TechDesk Monitor. Head office is part of the Enterprise plan, with two branches included and more at $2.50 a month each.

Set up your HQ See TechDesk Monitor
Why HQ exists

Every shop keeps working on its own

A branch does not depend on head office to sell. It runs offline exactly as it always has, and sends up what it has done when it can reach the internet. HQ is the place those branches add up.

Branch A TechDesk, offline
Head office One account
Combined view Every branch together
Monitor On your phone

Branch B and Branch C join the same way: each one connects to the same HQ number.

How it works

Four steps, and a phone call

01

Create your HQ

Register the business with your email or phone number, below. That becomes the HQ, and every code goes to it.

02

Connect a branch

In that shop's TechDesk: Settings → Connect to HQ, then your HQ email or number. We send the code to you, not to them.

03

See it together

The branch starts sending up its sales and repairs, and HQ holds the combined picture.

04

Watch it anywhere

Sign in to TechDesk Monitor with the same HQ number to see the branches from your phone.

TechDesk Monitor

Keep an eye on your business from your phone.

Monitor is the head office app. It shows the branches you have connected: which devices are online, how many sales were recorded today, how many repairs are still open, and what needs attention.

Read-only on purpose — it watches the shops, it cannot change them. You sign in with the same HQ number you register below.

Open Monitor in your browser Download for Android

The browser one works on any phone and installs to your home screen from the browser’s own menu. The Android app is TechDesk-Monitor-1.5.1.apk, Android 6.0 and up. Both sign in with the same HQ number.

TechDesk Monitor on a phone: connected devices, open repairs, sales today, and the branches below.
Set up

Register your HQ

Your business name, and the email or phone number head office will use. We'll send it a code to confirm it's yours.

This becomes your HQ. Managers type it in to connect, and every code comes here — so keep it one you check. An email code is free and instant; a text message works too, but costs us credit to send.